TV and Home Theater Support

QuickTech > Services > TV and Home Theater Support
TV and Home Theater Support

Home Theatre Support

Every household needs a decent home theatre to help them relax and unwind at the end of the workday, or to stay entertained on cold rainy weekends. Whether it’s to watch the footy, stream your favourite TV show or even for gaming; we all love our home theatres for different reasons.

That’s why QuickTech doesn’t just help you set up your home theatre so that everything is connected and configured properly for a smooth and seamless experience. We’ll actually help you tailor your home theatre setup to cater for your specific preferences.

Our qualified and experienced technicians can provide expert advice and recommendations on where to place speakers, which direction to face the TV and how to configure your peripherals in the most streamlined manner possible.

Services Offered

Are you facing troubles with your TV and Home Theatre Systems? Well, we’re here to diagnose all those troubles in the management flow of a system caused by a failure of some kind. We’ll determine and find a solution for how to fix it.

Wondering how exactly to setup streaming devices and/or connect peripheral devices? Well, worry not anymore; we have got you covered!

Our home theatre support services include installation, repairs, troubleshooting, upgrades and general maintenance

If you’re staring at a huge pile of tangled wires and electronics, don’t be daunted. At QuickTech, we know our stuff – our mission is to set up your home theatre experience in the most efficient way, and then walk you through how everything works until you’re fully confident.

Got a smart home hub? We’ll make sure your smart TV and/or streaming devices are connected to it, so that you can speak to your hub and literally tell it what movie or TV show you want to watch, for example. You’ll be able to change the volume, switch channels and search for films verbally.

Whether yours is a simple smart TV setup or a complex and sophisticated home entertainment system with gaming devices, streaming services, sound bars and other components to satisfy a growing household – no callout is too big or too small for QuickTech.

Why trust us with your home theatre setup and support?

  • 10+ years as one of Australia’s leading residential and commercial tech support services
  • Over 700 trusted technicians nationwide, all of whom are fully certified and highly experienced in all areas of IT
  • All parts and labour comes fully guaranteed
  • Our experts are familiar with every make and model of computer, laptop, TV, gaming device, streaming device and other electronics
  • We deliver quick turnaround to get you back online faster
  • Our affordable pricing is upfront and transparent, with no hidden fees

Speak to us

Whether you need home theatre support or computer repairs, WiFi network support, antenna installation services, mobile/tablet configuration or any other tech solutions, get in touch with QuickTech today.



Select the most appropriate service based on your requirement.


Booking a service is simple and easy. Submit your details and we’ll get in touch with you soon or call us on 1300 016 017


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Customer Reviews

Based on 42 reviews.
tom hatfield
tom hatfield
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
Gwenyth Francis
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
joy gough
joy gough
Thank you Regan for solving my problems.
Jenny Ilasi
Jenny Ilasi
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
Robyn Veivers
Dave…thank you for an excellent job in installing my norton security tom veivers
Roger Andrew Forster
Roger Andrew Forster
Brian Olley
Brian Olley
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
bruce heyward
bruce heyward
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
very prompt always polite


Of course, the main purpose in having a home theatre system is to have that theatre experience at home! The two most common methods to channel the TV sound through the speakers of a home theatre system are:

Method 1: Using the Audio Return Channel (ARC) feature

  • Ensure that both devices support “ARC” functionality.
  • Ensure that the TV and receiver are connected using an HDMI cable.
  • Connect the cable to the HDMI port that is labelled “ARC”, or the port identified in your manual that supports “ARC”.
  • Turn on the “Control for HDMI” setting on both the TV and the home theatre system.
  • These steps may vary. Check the user manual for model-specific steps.

Method 2: Using Coaxial Digital Cable, Optical Digital Cable or Audio Cable

  • Connect a coaxial digital cable, optical digital cable, or audio cable to the audio output jack of the TV.
  • Connect the other end of the cable to the corresponding jacks on the home theatre system.
  • Turn on the TV.
  • Set the TV sound to the desired setting.
  • Turn on the home theatre system.
  • Set the home theatre system to the proper input.

Done! For any queries, get in touch with us.

Despite having decent sound quality, you would probably like to enhance the sound output of your smart TV. The best way to enhance your smart TV’s sound quality is to connect it to an external sound system; such as a home theatre. So, if you are currently struggling to connect your smart TV to your home theatre system, we have got you covered.

Here are some of the ways through which you can connect your smart TV to your home theatre for enhanced sound quality.

Method 1: RCA Connection

This is arguably the easiest and the most straightforward method to use to improve your TV listening experience. Below are the steps to follow:

  • Using the analogue stereo cables at your disposal, connect the mini-stereo plug (3.5mm) to your TV’s audio output.
  • Subsequently, connect the same RCA plugs to your home theatre system’s audio in ports.
  • After this, turn on your home theatre and follow the instructions that will follow.
  • Next, select the input on your home theatre system for you to hear the sound.

If you did everything right, then you should have successfully connected your smart TV to your home theatre.

Method 2: Digital Optical Connection

  • To execute this connection effectively and successfully, follow the below procedures:
  • Take your digital optical cable, connect the digital audio output out from your TV to the digital audio in on the home theatre system.
  • Turn on your home theatre system.
  • Using your home theatre unit’s remote, set the HTS to the input you connected the optical cable to.
  • At this point, you should hear the sound coming out of the speakers of your home theatre.

Method 3: Bluetooth Connection

Most Smart TV models can connect lots of different devices through Bluetooth functionality. If your home theatre system is Bluetooth enabled, then this may be the best route to follow. One major advantage of this method is that it does not involve the use of cables since it is completely wireless. Follow the procedures below to execute this process:

  • Take your TV’s remote control and press the HOME button.
  • Next, select settings.
  • Select the sound menu.
  • Choose the sound output option.
  • Select the speaker from the list to connect to your TV. Ensure that your Bluetooth device is active and is in the pairing mode.
  • Choose the pair and connect option and wait for your home theatre system to respond accordingly.
  • When both the TV and home theatre systems are done pairing, proceed by selecting OK.

In case you’ve further queries, please contact us.

The simplest way to connect your Android home theatre to your TV is to find the headphone jack, which is on most brands of TV. Get an adapter cable with a 1/8″ stereo plug on one end and two RCA type plugs on the other. The stereo plug goes into the TV’s headphone jack and will mute its internal speakers. The RCA type plugs at the other end of the adapter cable go to the corresponding coloured stereo audio inputs of your home theatre system. Done! Please contact us if you have any queries.

After installing a new home theatre, you sit down to watch a new movie only to find there’s an issue with the speakers. Though the issue is certainly annoying, it could be caused by a loose or faulty cable and easily fixed. Here is how to fix your home theatre speakers.

  • Check home theatre volume: Checking your home theatre receiver settings can make a huge difference when experiencing issues with your home theatre speakers.
  • Check if home theatre is on the right Input: If you’ve got no sound, there could be an issue with your system’s inputs. Your speakers could be set to receive the wrong input.
  • Use test tones to check speakers: If you’re still having trouble getting any sound to come from the speakers connected to your receiver, it’s time to test the receiver’s ability to produce sound through those speakers.
  • Check home theatre cabling: If you were unable to hear test tones from one or more of your speakers, the next step is to make absolutely sure that all of the speaker cabling connected to the rear of the receiver is connected properly and is in good physical condition.

If after checking everything and adjusting settings you still have no sound on your home theatre system, please contact us for further assistance.

The magic of a truly engaging home theatre is a combination of sight and sound so realistic that you feel you’re also living in the film. The price to install home theatre starts at $189 – so call us now for further enquiries!
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