Category: <span>Computer Support</span>

QuickTech > Blog > Computer Support

What Makes the Best Computer Support?

No service or product – or end user – is perfect and most of us understand this. And while no two problems or products are exactly the same, the best computer support departments share the following traits. Offers multi-channel computer support, including live chat Computer support should include all the necessary services to respond to […]

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Important Skills for Tech Support Jobs

Small businesses often rely on independent contractors for online tech support. Skilled tech support experts are in demand. Keep reading to learn more. What are tech support skills? Technical support staff ensure that operations run smoothly and they fix problems as they arise. Tech support staff also install and configure new hardware and software, undertake […]

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Customer Service vs. Technical Support: What’s the Difference

The roles of both customer service and technical support are significant in organizations. Nevertheless, there are important differences between the two.  Keep reading to find out. What is technical support? Technical support can be defined as user-friendly assistance for individuals having technical problems with electronic devices. The main emphasis of technical support is to resolve […]

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