Virus Removal & Cleanup

QuickTech > Services > Virus Removal & Cleanup

Virus, Spyware, Malware & Ransomware Support for Peace of Mind

Are you constantly getting virus warnings on your computer, or have reason to believe you’ve been hacked? Perhaps your PC has fallen victim to a malware attack, or you’re simply eager to safeguard your data against attacks before your computer is targeted.

Either way, QuickTech can equip your PC with a strong line of defence against such attacks, so that you can rest assured your system and data is safe. Our experienced technicians offer the following malware removal services and support:
  • Full-system sweeps for viruses, malware, spyware, ransomware and other threats
  • Removal of any viruses or spyware detected
  • Computer-related repairs (both hardware and software)
  • We’ll install supplied antivirus software for you
One of the most common ways in which viruses enter your computer is through downloads. For instance, you might land on an untrusted website and click on a button to get a free download. If this download contains a virus, it may go undetected. Antivirus software can help to monitor your system for these threats and flag them when identified.

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It’s important to be aware of the signs that indicate if your system is plagued by virus, spyware and malware. These are slower-than-usual performance, a sudden spate of pop-ups, and other anomalous issues. Our first action would be to rule out the possibility of infection by a virus, spyware, or other nefarious entity – even if you have an antivirus program installed.

Removing a computer virus or spyware or malware can be difficult without the help of an expert. Fortunately, we can help permanently remove any viruses, spyware and malware, if present.

Most problems would be software problems and some would be hardware problems. Knowing where to start troubleshooting can for sure save you lots of time. Contact us today and see how we repair computer-related issues.

Antivirus software prevents viruses and spyware from infecting your computer. Therefore, supplied antivirus software should be installed. If your computer does not have antivirus software installed and running, we highly recommend you install one today and we’ll help you.


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Customer Reviews

Based on 42 reviews.
tom hatfield
tom hatfield
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
Gwenyth Francis
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
joy gough
joy gough
Thank you Regan for solving my problems.
Jenny Ilasi
Jenny Ilasi
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
Robyn Veivers
Dave…thank you for an excellent job in installing my norton security tom veivers
Roger Andrew Forster
Roger Andrew Forster
Brian Olley
Brian Olley
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
bruce heyward
bruce heyward
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
very prompt always polite


You are in the middle of a computing task and your screen blinks. The blue screen is showing the message that your PC has run into an error and needs to restart. Have you ever experienced this? Well, these hiccups occur when your computer’s software, firmware, or drivers crash due to faulty or incompatible hardware or software. While a new computer or external drive might give you more file storage space, there is a faster way to gain usable storage space without straining your budget. This option is called disk cleanup. One most common way that viruses enter your computer is through downloads. You might land on an untrusted website and click on a button to get a free download. The download contains a virus that goes undetected. If the application remains untouched for longer than 30 days, you can run the disk cleanup to find the damaging download and remove it quickly. If you do not know how to go about this, contact us and we will help you!

Disk Cleanup scans the specified drive partitions and gives you the option to select what types of files need to be deleted. It cleans and deletes temporary files, Recycle Bin files, and old compressed files. By doing this, you are able to free up drive spaces to a certain extent. But, are you worried about deleting useful files? You can just keep the default checked options only. If you are still worried about important files getting deleted, contact us and we will help you out.

It is absolutely normal for your computer to be running slower as it ages. Whenever you use your PC, you leave behind a plethora of digital waste such as its programs, its browser, and games. This is because all programs on your PC create temporary files. These files are the programs needed in order to operate.

  • Temporary setup and program files
  • Old Chkdsk files
  • Setup logs
  • Windows Update & Windows Upgrade leftover files
  • Temporary Internet files & offline web pages
  • System error memory dumb files
  • Windows error reporting files
  • Thumbnails & user file history

Luckily, you can get rid of all that clutter by using the built-in Windows Disk Cleanup tool. If your computer is still slow, it might be due to a virus. You needn’t panic. Contact our experts to help you out.

A virus can modify, steal, or even destroy your personal data on your computer, laptop or any device. You might not even know when viruses load onto your device. The causes are online downloads, emails, and even the peripheral devices inserted into your laptop. Wondering how to remove viruses from the PC quickly? You can try using Task Manager. If you would like support, contact us and we will help you to remove the virus from your computer without the use of antivirus software.

A computer virus interferes with your computer’s performance by replicating itself and spreading throughout the operating system. Hackers use viruses to access your personal information and steal or destroy your data. It is important to educate yourself, family, friends, employees and co-workers about signs of a virus on the computer.

Your computer might be infected with a virus if it shows any of these:

  • Browser lag or redirects
  • Emails that send autonomously from your accounts
  • Frequent system crashes and error messages
  • Malfunctioning antivirus programs or firewalls
  • Missing files
  • New applications appear without you downloading them
  • Overworked hard drive
  • Problems shutting down or restarting
  • Slow computer performance i.e. it takes a long time to start up or open programs
  • Unexpected pop-up windows

If you notice any of the above signs, contact us so that we can help you with the virus removal.

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