Playstation & Xbox Support

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Playstation And Xbox Support

Is your PlayStation or Xbox giving you troubles? And is interrupting your gaming sessions?

Call us on 1300 016 017 and we will identify and fix gadget-related issues to have you up and gaming again in no time!

Services Offered

With all the hidden features and extra settings tucked away in menus, you may not be able to do the initial setup of the device. No problem, you can reach out to us right away! We’ll do it for you.

Are you unable to setup your Sony/Microsoft account? Well, leave it to us and we’ll take care of it.

It’s not necessary that you should be a pro at using your gaming devices! We’re here to give you a demo on its basic functionality.

Facing problems with your gaming console? Well, we’re here to troubleshoot those issues!

You might need an expert’s help with peripheral setup issues! No problem, you can reach out to us right away! We’ll help you.


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Booking a service is simple and easy. Submit your details and we’ll get in touch with you soon or call us on 1300 016 017


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Overwhelmed with tech problems? QuickTech are here to help! Our expert technicians will quickly assess and provide reliable remote or on-site solutions for all your tech problems; ensuring connectivity, efficiency, quality and peace of mind.

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Customer Reviews

Based on 42 reviews.
tom hatfield
tom hatfield
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
Gwenyth Francis
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
joy gough
joy gough
Thank you Regan for solving my problems.
Jenny Ilasi
Jenny Ilasi
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
Robyn Veivers
Dave…thank you for an excellent job in installing my norton security tom veivers
Roger Andrew Forster
Roger Andrew Forster
Brian Olley
Brian Olley
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
bruce heyward
bruce heyward
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
very prompt always polite


When the PlayStation 4 launched, Sony decided to enable Crossplay, which means that PC gaming on PlayStation players will be able to play against Xbox owners. Therefore, yes PlayStation and Xbox are compatible. The players will be able to play the same game with other gamers playing from different formats.

Both PlayStation and Xbox run great with amazing graphics and power. The games available for PlayStation and Xbox are more like indie games. With regards to performance, both the PlayStation vs Xbox are on a par. Also remember that the updates and prices for PlayStation, as well as Xbox, continue changing very quickly.

For more information, please contact us.

The Xbox controller can be easily connected to a Windows 10 gaming PC using a USB cable. But it takes up a USB port on the PC and limits your movements while playing games. There are 3 ways to connect Xbox One Controller on PC with Windows 10:

  • USB cable
  • a wireless adapter
  • Bluetooth

The best way to understand your requirements is to look at the surrounding of the Xbox logo on the controller. Also, to get the most from your Xbox PC controller, you need to download the Xbox Accessories app, which you can get for free from the Microsoft Store.
If there are any more details needed, please contact us.

Whether you are a parent desperate to keep your kids occupied on the road, or just a passenger who hates being bored by long car journeys, the PlayStation service game console is a perfect solution. The easiest way to play video games in a car has always been to bring along a handheld gaming system, and that is still a very viable option.

  • Install a TV set in the car withs input ports which work with the game console.
  • Mount the game console in a secure place.
  • Then connect the console to the TV using RCA cables.
  • Finally, connect the console’s power adapter to the car’s electrical system with a DC inverter.

Remember to store your system’s PC gaming TV and controllers in a secure container.

For further details, please contact us.

The Xbox gaming console is competent in HD graphics when attached to an HDTV. The connection process to a Sony Bravia TV is no different, and it only takes a few minutes before you can get to your gaming. One of the best ways is to use an HDMI cable.

  • Connect the HDMI cable to the HDMI port.
  • Connect the opposite end of the HDMI cable with HDMI input on your Sony Bravia TV.
  • Turn on your TV and console.

The PC gaming TV console will automatically use the default display settings. If you would like to enhance the display screen, change the settings on the console. First, click the “Input” or “Source” switch on the Sony Bravia TV.

If you need more details, please contact us.

Just connect an HDMI cable and Sony TV will recognise when a console is connected, and automatically switch to game mode. You’ll enjoy smooth, responsive gameplay and you can even control your PlayStation using your TV remote.

So, yes you can do PC gaming setup on your Sony TV. But make sure that the TV is connected to a high-speed Internet network using a wireless connection or a wired cable connection. And also, ensure that your Sony TV has the latest system by performing a Software Update. Perform Refresh Internet Content from the TV menu using Network in the menu for gaming PC.

PS: Don’t throw away the box your PS4 came in. And if you need any more details, please contact us.

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