With the world getting smaller because of advances in connectivity and information technology, and almost all interaction and transactions being made online, we are becoming more dependent on our smartphones and tablets. Whether it’s our personal or professional life, we need our smart devices to work efficiently to get through the day. When these devices malfunction, or are damaged, we panic because we feel disconnected from work and the rest of the world. At times like these, you need a solution quickly. At Quick Tech we understand this and offer a wide range of services for individual users and businesses to ensure that when you have any of these issues you will receive quality service and a quick resolution so that you can get on with your day and stay connected and productive. You don’t have to worry about how old or new your device is, our expert technicians are skilled and experienced with all brands and models of smartphones and tablets that are available on the market.
What tech support services do we provide for smartphones and tablets?
Quick Tech offers a wide range of tech support services for smartphones and tablets. With Mobile Device Management (MDM), Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) support services we cater to individual smartphone or tablet users, to enterprise setups for offices and organizations.
We depend highly on our smartphones and tablets to conduct day to day business. Employees and teams are expected to communicate constantly, email, and use collaboration software for group chats and sharing information. Loss of connectivity or function of users’ smart devices can result in delays, miscommunication, and loss in productivity; this could eventually result in loss of revenue. Sometimes, for quicker resolution, users take their company phone to outside service centers for repairs or battery replacement; this can result in unexpectedly high bills and even information security issues.
We provide onsite experts, remote support, and consulting services for quick and effective resolution of any smartphone or tablet related issues that interrupt the smooth functioning of your business. Information security is paramount for any business, and we provide complete security for each of our customers.
We provide experts to help with planning, design and setup or EMM infrastructure and guiding teams on the functionality of integrated systems.
EMM support services
With many integrated third party EMM systems, businesses need continuous support and monitoring of their infrastructure to run smoothly and for immediate resolution of any issue that may arise; whether it requires on-site support or remote monitoring. We provide EMM support services for various platforms and devices.
After assessing the scope and requirements for your business we can help select the EMM platform that is best suited for your business. Our team of experts can assist with planning, designing, customizing, and installing the EMM platform and integrating it with your existing network and infrastructure across the board. Once the system is set up, we assist with information and guidance on how to use the new system as well.
With monitoring and periodical reports, you will not only be able to resolve issues quickly, but also see patterns of any potential problems and could implement preemptive measures to mitigate any loss of information or productivity. All changes and updates are tested and verified to ensure each device is working smoothly system-wide.
For individual users we have service centers and on-site technicians who are fully trained for your specific needs.
Some of our services for common issues faced by our customers are:
- Accidental damage repairs
- Water damage assistance
- Software bugs or apps that are interfering with the smooth functioning of your tablet or phone
- Connectivity issues
- Damaged charging port
- Hardware repairs or replacement
- Phone freezes
- Locked out
- Slow phone
- App crashes and freezes
- Sync failures
- WiFi connectivity issues
- Control center button non-responsive
Our tech support experts will be able to assist you with any of these issues quickly. Your data and information security is extremely important to us, and we ensure complete privacy to our customers.