Mobile Device Support

QuickTech > Services > Mobile Device Support
Mobile Device Support

Mobile Device Support

Having troubles with your mobile phone or tablet? Does your battery die all of a sudden?

Does it use too much data to download?

Well, you need not worry anymore!

Call us on 1300 016 017 and we will help optimise your device!

Services Offered

Your mobile device just cannot support the latest update? Well, we’re here to identify the issue.

You can't access Google Play through the app? Wondering what’s the problem? Well, leave it us! We’ll troubleshoot and resolve the issue.

During the life cycle of a mobile device, there are undoubtedly going to be issues such as deteriorating battery life and slow performance. Well, we’ll ensure that your device is functioning optimally!

REASONS TO CHOOSE QUICKTECH

100,000 satisfied customers

Expert Technicians

Satisfaction Guarantee

HOW IT WORKS

CHOOSE A SERVICE

Select the most appropriate service based on your requirement.

GET CONNECTED

Booking a service is simple and easy. Submit your details and we’ll get in touch with you soon or call us on 1300 016 017

EXPERTS FIX THE ISSUE

Our highly trained engineers are here to resolve all your technical issues

ABOUT QUICKTECH

HASSLE FREE DOORSTEP AND REMOTE SERVICES

Overwhelmed with tech problems? QuickTech are here to help! Our expert technicians will quickly assess and provide reliable remote or on-site solutions for all your tech problems; ensuring connectivity, efficiency, quality and peace of mind.

0
Issues Resolved this month
0
Happy Clients this month

Customer Reviews

Based on 38 reviews.
Roger Andrew Forster
Roger Andrew Forster
2021-02-03
Verified
Brian Olley
Brian Olley
2021-02-02
Verified
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
2021-02-01
Verified
bruce heyward
bruce heyward
2021-01-30
Verified
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
Colleen
Colleen
2021-01-29
Verified
very prompt always polite
Pauline Gifkins
Pauline Gifkins
2021-01-29
Verified
Most helpful and polite people exceptional customer service!
Gisele Guilfoyle
Gisele Guilfoyle
2021-01-22
Verified
I was connected to Adam today and he was so patient with me and so helpful. I am a bit of a dinosaur where IT is concerned and Adam had the patience of a saint. I would be lost without your help. Thank you.
Steve Knight
Steve Knight
2021-01-20
Verified
Very prompt, courteous and efficient. Very impressed.
ken hocking
ken hocking
2021-01-20
Verified
Adam was the tech assign to me today. He was super helpful and friendly. He explained everything to us and went above and beyond with his customer service. He really took his time and made sure our all query is resolved.
Louise kissane
Louise kissane
2021-01-16
Verified
Optus premium support has been the best thIng I have invested in to support my basic technology skills. They have got me through so many challenging (to ME) computer issues with ease. Adam was able to fix my email settings so i could send emails out from my optus email whereever I was . Something that no other technician has been able to fix for years and numerous tries. Thankyou Highly recommend thgis service to anyone like me who is not great with technology. The only negative feedback is that you need to be able to book a technician and often this cannot be done on the same day which can be frustrating.

FAQs

In this digital era and technologically advanced world, mobile optimization is paramount to assist you in targeting a wider audience. As far as mobile optimization is concerned, there are three major aspects to look at:

  • A mobile-optimized website is said to be the most advanced type of web design; because, itallows your website to reformat itself on various devices.
  • Mobile-friendly website design isn’t as advanced, but this web design remains compatible on various devices.
  • Responsive web design is an ever-evolving web development known for its flexibility.

With ever-evolving technologies, and the constant launching of mobile devices, it’s crucial to make sure that your website is mobile-optimized, attractive, and responsive. For more details, please contact us.

Battery life is the single most important aspect of the mobile user experience. A device without power offers no functionality. Several factors contribute to poor battery life on your Android phone. Apps with optimization turned off may still impact battery life.

So, place the apps in Standby mode as it will enable you to optimize apps and save battery life on a mobile. Thinner bodies, brighter screens, quicker processors, added background software, all use substantial battery life. Having faster internet connections also takes a toll on phone batteries, which is why battery cases and portable batteries have grown in popularity.

For more information, please contact us.

It seems as if people forget that the things they currently have don’t need to be replaced by new things if broken; they can be fixed. Remember that repairing old phones saves money; as new phones tend to be quite expensive. Most companies sell their phones with a warranty. If you’ve got a phone with a current warranty, it can be repaired free of charge.

Also, an affordable screen repair can extend your device’s life by several months (or even years, in some cases). Repairing a tool, rather than replacing it, means you’ll be ready to go on enjoying your current smartphone while newer tech is being developed and released.

In case you need more information on the matter, please contact us.

Samsung’s phones are powerful, but no phone will perfectly perform in all situations. Try connecting your Samsung phone to a power supply and charging the battery. If charging the battery doesn’t work, the problem could also be with the battery.

If you’re experiencing Wi-Fi connectivity issues on your Samsung Galaxy device, your first option is to power cycle the phone. This can be done by holding the power button for 10 seconds and letting the device power down. In case there is a camera problem or a camera failed error- just remove the battery, wait 10 seconds, re-install, and power on.

If you’ve got any longer problems, please contact us.

In case your laptop screen is not displaying any image, some troubleshooting ways might assist you to resolve the issue. In technical terms, we call this problem a ‘No Display Problem’. To troubleshoot the matter on a user’s end, you have four different methods-

  • Display Checkup
  • BIOS Checkup
  • RAM Checkup

Finally, press the “Fn” key and then the key with the monitor symbol a few of your time to ascertain if a picture appears on the external monitor. If no image appears on the monitor, either the video card or motherboard in the laptop is probably defective.

For further details or consultation, please contact us.

Book a Service
close slider

    Call us on 1300 016 017

    OR

    Book Your Service