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WiFi and Network Connectivity Support

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WiFi And Network Connectivity Support

Tired of slow Wi-Fi? Or your Wi-Fi connection suddenly drops out of nowhere?

Perhaps it’s because your networking devices need to be fixed and/or replaced.

Call us on 1300 016 017 and we will ensure excellent Wi-Fi speed and reliability!

Services Offered

Is a faulty Wi-Fi connection ruining your day? Well, we’ve got you covered! We can troubleshoot the connectivity issue and restore your lost Wi-Fi connection.

Don’t know how to install and configure network cards and wireless connections? Well, leave it to us and we’ve got you covered!

Are you trying hard to make your wireless network secure? Well, we’ll help you configuring and securing the router/network in the most efficient manner! We’ll prevent others from stealing your Internet and hackers from taking control of your computers through your own wireless network.

Do you have several preferences and not able to setup? Well, leave it to us we have got you covered!

Wondering how to connect computers and peripheral devices to the Wi-Fi? Well, worry not when we’re here to give you a demo!

REASONS TO CHOOSE QUICKTECH

100,000 satisfied customers

Expert Technicians

Satisfaction Guarantee

HOW IT WORKS

CHOOSE A SERVICE

Select the most appropriate service based on your requirement.

GET CONNECTED

Booking a service is simple and easy. Submit your details and we’ll get in touch with you soon or call us on 1300 016 017

EXPERTS FIX THE ISSUE

Our highly trained engineers are here to resolve all your technical issues

ABOUT QUICKTECH

HASSLE FREE DOORSTEP AND REMOTE SERVICES

Overwhelmed with tech problems? QuickTech are here to help! Our expert technicians will quickly assess and provide reliable remote or on-site solutions for all your tech problems; ensuring connectivity, efficiency, quality and peace of mind.

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Customer Reviews

Based on 42 reviews.
tom hatfield
tom hatfield
2021-05-20
Verified
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
Gwenyth Francis
2021-05-14
Verified
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
joy gough
joy gough
2021-05-12
Verified
Thank you Regan for solving my problems.
Jenny Ilasi
Jenny Ilasi
2021-03-16
Verified
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
Robyn Veivers
2021-02-16
Verified
Dave…thank you for an excellent job in installing my norton security tom veivers
Roger Andrew Forster
Roger Andrew Forster
2021-02-03
Verified
Brian Olley
Brian Olley
2021-02-02
Verified
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
2021-02-01
Verified
bruce heyward
bruce heyward
2021-01-30
Verified
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
Colleen
Colleen
2021-01-29
Verified
very prompt always polite

BLOGS FROM INDUSTRY EXPERTS

FAQs

Your tablet won’t connect to your router? This is a common problem you experience with your wireless connection network. If you find yourself wondering why your Internet and Wi-Fi are not working, it might be a router issue or an incorrect computer setting. Setting up a router and keeping it running is complicated. It requires tech knowledge. Fortunately, we can help.

Being abruptly cut off from the Internet feels like having a carpet being pulled out from under your feet. Here are some ways to fix your Wi-Fi.

  • Check your wireless router: See if your ADSL cable is properly connected to your router. If it is not, pull it out and reconnect it again.
  • Restart your wireless router: Reinitializing your Internet connection is at times the best way to fix your Internet problem.
  • Flush DNS cache from your computer: DNS cache is temporary data stored by your device’s operating system. At times, the data can get corrupted causing problems when opening a website. Flush the DNS cache to fix your problem.

If you have any queries, contact us and we will resolve the issues.

Is it taking ages to load one web page? You must be frustrated with a slow Internet for Windows 10, right? Don’t worry. It’s often quite easy to fix. Here are some quick fixes for you.

  • Deactivate peer to peer update: Peer to Peer Update allows your computer to share Windows updates with other computers over the Internet. This can compromise your Internet connection, hence the sluggish Internet issue.
  • Alter the Internet bandwidth settings: Windows reserves 20% of your bandwidth for Windows Update, system apps and other purposes. This leaves you with 80% bandwidth of Internet connection. If you don’t use Windows Update daily, the reservation limit slows down your Internet. Remove the limit by setting the value to 0.
  • Update your Wi-Fi drivers: This problem may occur if you are using the wrong, or outdated, Wi-Fi drivers. So, you should update your Wi-Fi or network adapter driver drivers to see if it fixes your problem.

Contact us in case you have further queries.

Are you excited about the latest Windows 10 update, but you don’t have an Internet connection after installing the Windows 10 update? Check your network adapter using Device Manager. Another solution is to update the drivers on your computer. If you experience any other Windows 10 errors, we can sort it out for you.

While passing through a tunnel, you lose your radio signal, right? Have you been wondering why? Perhaps you may have theories about why your Wi-Fi connection is poor as well, right? Here are some causes.

  • There are blockers that can interrupt the Wi-Fi Signal: Don’t place your Wi-Fi Router behind a cabinet or in a closet. These act as blockers which prevent the Wi-Fi signal from passing through. The more walls the Wi-Fi signal must travel through, the weaker your signal will be. Construction material such as plaster and electrical lines can act as blockers.
  • The distance between your Wi-Fi router and your device is very far: The greater the distance, the weaker the signal, and the slower the Wi-Fi speed. Relocating your router may help.

For further assistance, please contact us.

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