Streaming Video Device Setup & Support

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Streaming Video Device Setup & Support

Streaming Video Device Setup & Support

Just bought Apple or Amazon Fire TV? And you need help setting it up?

Call us on 1300 016 017 and we will connect and configure your streaming device so you can use it confidently.

Services Offered

Having trouble with your set-top box? Perhaps you need to reset your router and set-top box. Well, we’ve got you covered in this entire process!

Streaming devices connect your television to the Internet. Wondering how to connect a streaming device to your TV? Well, we’ve got you covered!

Do you need help with the initial setup of your streaming video device? Well, we will take care of it.

Want to connect the device to the Internet? But then do you have an HDMI cable designed to connect to your streaming device only? Did it just go over your head? Well, leave it to us!

Not aware about how to use your streaming video device completely? Well, we’re here to give you a demo on its overall functionality!

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Overwhelmed with tech problems? QuickTech are here to help! Our expert technicians will quickly assess and provide reliable remote or on-site solutions for all your tech problems; ensuring connectivity, efficiency, quality and peace of mind.

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Customer Reviews

Based on 42 reviews.
tom hatfield
tom hatfield
2021-05-20
Verified
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
Gwenyth Francis
2021-05-14
Verified
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
joy gough
joy gough
2021-05-12
Verified
Thank you Regan for solving my problems.
Jenny Ilasi
Jenny Ilasi
2021-03-16
Verified
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
Robyn Veivers
2021-02-16
Verified
Dave…thank you for an excellent job in installing my norton security tom veivers
Roger Andrew Forster
Roger Andrew Forster
2021-02-03
Verified
Brian Olley
Brian Olley
2021-02-02
Verified
Always call promptly and have always fixed my problem with email in particular.
Sally James
Sally James
2021-02-01
Verified
bruce heyward
bruce heyward
2021-01-30
Verified
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
Colleen
Colleen
2021-01-29
Verified
very prompt always polite

FAQs

With the success of services like Netflix, Amazon Prime, and Hulu, streaming movies and TV shows have never been more popular. You need a high speed Internet, HDMI cable and a streaming device. You would prefer to use an Apple or Amazon Fire TV for streaming devices? Here are the steps:

  • Unpack your device properly and carefully
  • Plug The HDMI cable into the TV
  • Then plug the power cord into the device

Lastly, ensure to create an account for either Apple or Amazon accounts, if you don’t already have one. If you have any initial installation setup or any other troubleshooting issues, please contact us.

Many people today are opting for a more comfortable way to watch online content- streaming. Streaming devices come into use when people have a mobile streaming device which is too small. Streaming through a larger device lets you enjoy watching on a big screen and having access to the wide variety of content on offer via streaming services right now.

Yes, as the device has to be physically connected to your TV to stream through it. Also, most people use one TV at a time so you easily move the device from one to another.

And don’t worry your settings will remain the same. But, you need a separate box or stick for each TV. For further details, please contact us.

You can buy an Amazon Fire TV Stick or Apple from pretty much any hardware store. A streaming device like Amazon Fire TV Stick generally comes with USB Micro cord and power adapter. This will ensure faster performance.

  • Connect the USB Micro cable inside the power adapter
  • Then, plug the other end into the Fire TV Stick.
  • Secure the Fire TV Stick into an HDMI port of your TV
  • Press Home on your remote
  • Following this, press Play/Pause on your remote
  • Select Your Language and connect with a network to start
  • Finally, register or create an account

If you have any other problems, please contact us.

Ensure the software on your Apple TV and iOS device is updated. At times, the Apple TV goes into Sleep mode while using the Internet. If this is the case, make sure that the device is nearby the Apple TV in order to stream without interruptions. Follow these steps if you still can’t stream video to your Apple TV-

Go to Settings > AirPlay to ensure that AirPlay is turned on in Settings on the Apple TV.

Then go to Settings > Wi-Fi on your iPhone/iPad and make sure that the Wi-Fi network you are connected to is the same one that your Apple TV is using.

If you are still having problems or any other troubleshooting issues, please contact us.

TV viewing is rapidly changing around the world with the invention of video streaming services like Hulu, Netflix, etc. DTH might very soon become a thing of the past.

Amazon Fire TV comes with three pieces you need to connect. There’s a USB cable, the square Fire TV device, and a power adapter. There is a connection method, and there are directions in the box.

The whole process of configuration will take about 10-15 minutes. Also, remember to keep your software updated at all times. If you are not a tech-savvy person, the software will prompt you to perform all these.

In case you have other enquiries or troubles, please contact us.

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