Computer Support

QuickTech > Computer Support

Need computer support services? We provide onsite and remote computer support services!

If you are having trouble with your computer, laptop, Mac, or printer, or just need general computer support, we are specialized in all aspects of remote and onsite computer support services. We would deliver you the best computer help in the industry.

At Quick Tech, we offer fast and reliable computer support services with a professional and personal touch. Our expert computer technician will repair your computer, install hardware, answer questions and explain what’s wrong using layman’s terms.

What is computer support?

Computer support is given by the specialists to the customers to find a solution to all sorts of computer-related issues whether it’s a computer program or equipment. This specialized support is given by experienced specialists who have broad knowledge in this field. The group of computer tech experts is always accessible to help the customers with all sorts of computer-related issues whether it’s small or big.

What are the common computer problems?

Does your computer shut down randomly? Is it making weird noises? Does your screen freeze? On another device you may have been searching for computer support sites, right? Or attempting a DIY fix too! The most common problems we get customers calling PC support are:

  • Files take a long time to download
  • Sudden computer shutdown or restart
  • Visual glitches and errors
  • Strange or loud noises
  • Lose off important files
  • Forgotten password
  • Virus removal and clean-up
  • Software install or uninstall
  • Peripheral setup, troubleshoot and repair
  • Modem and phone line relocation
  • Email or online account setup or support
  • Operating system install or reinstall
  • Driver issues
  • New computer setup

If you can relate to any of these, you need PC tech support. You can call our expert computer technician.

What are the main factors that affect computer performance?

Are you wondering why your computer is slow at times? This could be caused by a lot of factors. These include:

  • Outdated software
  • Dust build-up
  • Poor computer maintenance
  • Older than 7+ years
  • Serious virus infection

Luckily, we provide onsite computer support to get your computer back up and running. You can get computer help by getting in touch with one of our expert computer technicians.

Should I use free software for fixing computer problems?

Free software can make your computer problems worse. This is because free software does not necessarily take into account the many important variables that make your PC’s condition unique. A thorough diagnosis of the problem, getting to the root cause, is mandatory before an attempt is made to repair your computer. Otherwise, the problem could get worse or simply return.

Why should I hire a professional for computer support?

Would you fix your faulty electric wires on your own? You would not, right? It is because you perhaps do not have the skills or knowledge of an electrician. And you might risk causing even more damage. The same goes for your computer. You may end up further damaging your system and do common things like inadvertently deleting files and photos. And it could be disastrous if your computer stops working altogether.To provide you with the best onsite computer support services possible, we first perform a thorough investigation to narrow down the fault. We consider which version of Windows you are using, whether or not you have a data backup, etc. With our expertise, we determine which solution will be best for your desktop support or laptop support and ongoing IT needs. We make sure we explain what exactly is happening with your PC, why it is underperforming or broken, and the best fixes or alternatives.Do you require help from an expert computer technician? We are only a call away. Contact us on 1300 016 017 for all types of computer services.

FAQs

With our contemporary intelligence and the rapid expansion of the global tech world, the role of Personal Computer support technician is vital. A PC Support Technician is a professional, called when something goes wrong with our PC. Here is the role of the PC Technician:

  • To set up and manage user accounts and permissions to consent access to a network.
  • Upholding and testing security, blocking unapproved access.
  • Prepare a maintenance plan for the prevention of unexpected failures.
  • Monitoring day to day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Maintain and resolve issues on LAN/WAN, VoIP telephone, AV systems connections.
  • Ensure desktop computers interconnection seamlessly with diverse systems; keeping in mind compatibility factors.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Endorse and apply upgrades to systems to ensure durability.
  • Assess functional needs to regulate system purchase specifications.
  • Resolve hardware and network connectivity issues.
  • Validate & approve VPN access for all remote users.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Support in testing and deployment of new applications and systems.
  • Train and guide your hardware and software usage.

We have a network of 700+ qualified and experienced remote and onsite PC support technicians Australia wide. Get in touch with us if you have any computer glitches.

Do you need help with your home computer? Our expert computer support technicians can fix your computer issues in super quick time. We can help with issues related to any type of computer hardware, software, or operating systems. Here are the major services provided:

  • Remote technical support
  • Data recovery, backup and transfer
  • Spyware and virus removal
  • Invasive pop-ups and in-site advertising
  • Computer tune-up
  • Peripherals remote tech support

Our technicians are available to support your technology needs. Contact us for an online remote computer support solution.

When your computer stops working, you need a computer technician to fix it fast. When you have a computer glitch, it is best to look for a professional computer technician. Remember, you risk losing your data if the person handling the hitch is not conversant with computer solutions. These are the factors you need to consider when choosing a computer support company.

  • Check their experience

The computer support company you contract should be experienced in your system. You need to confirm if the computer technicians are cross-trained in different systems. They should know everything about backup plans and the apps used in the system.

  • Expertise on data security

Data security is an essential factor in the computer world. Suppose you are looking for a place where they offer computer repairs in Australia, the company you engage in should have a security data expert who can formulate a security plan that fits your needs and budget. Remember, cybersecurity threats are evolving, so you need to hire a computer technician who is up to speed and knows how to protect your data.

The computer support company you choose should be managed in an organized manner so that all the procedures are followed to avoid disastrous results. If you are looking for a company to do computer repair in Australia, check the customer reviews to ascertain if they offer quality services. Before committing to any computer support company, ensure to check its market existence and its history. Contact us for more information.

There is a high chance you will need computer support at one point or another. When you reach out to a computer support service provider to handle your computer problems, they will often ask for remote access to your computer in order to troubleshoot the problem. This can be very threatening. You might worry that the computer technician can gain access to your personal files or that they can continue to access your computer long after the call ends. Luckily, none of these are true. Computer owners can see everything that the technician is doing on the computer. You can also stop the process at any time via a Control Panel. Contact us if you have any queries.

Would you like to avoid all computer issues and revel in hassle-free computing always? There are a wide variety of computer issues that can pop up at any time. There can be operating-system issues, virus issues, network issues, and much more. As computer problems occur abruptly, it can be hard to fix them instantly. The traditional method to fix computer issues is to go to a computer repair centre. This really is time intensive, and you may not get instant service. This is where remote computer support enters the picture. Let us take a look at its benefits:

  • The most attractive feature is the fact that you don’t have to haul your computer to the computer repair centre. This is a huge time saver and avoids any accidents in the physical transportation of your PC.
  • Remote computer support allows you to work more efficiently. We all have watched the “loading bar time” where we can’t do much more than sit there and watch the loading/installing bar slowly reach 100%. If you are working on a machine where you have to wait like this via remote support, you could use that time to work on another computer, or do another task – making better use of your time.
  • With remote support, the geographics don’t really matter anymore, as long as the client has a good enough internet connection.

QuickTech comes with all the features you would expect from a good remote computer support package. Get in touch with us for more information.

With technical support, you get a range of services that assist with the hardware or software of a computer, or some other electronic or mechanical device. With desktop support, you get a resource of information and assistance to solve problems with computers and related products. Contact us if you have any queries.

The process of identifying, troubleshooting, and resolving problems in a defective computer is why you need a reliable computer service. Specialized computer technicians deal with hardware and software issues pertaining to desktops, laptops, servers, and the various components of these devices. Hardware faults need the physical review of RAM, hard disk, power source, and optical drive. Software issues are usually related to the installed applications, operating system, and bugs.

You can get PC tech support by booking a service with us. We are available:Monday to Friday: 8:00 AM to 8:00 PMSaturday: 9:00 AM to 5:00 PMYou can call us at 1300 016 017 or drop an email to support@getquicktech.com.au
Book a Service
close slider

    Call us on 1300 016 017

    OR

    Book Your Service